Payments

At Furniture Box, We offer a variety of convenient and secure payment methods for our online furniture store. You can choose to pay using major credit cards, such as Visa, Mastercard, and American Express. We also accept payments through PayPal, which provides an additional layer of security for your transactions. Additionally, bank transfers are accepted as a payment option.

 

Please note that payment must be made in full before we can process and ship your order. We prioritize the security and reliability of your transactions, allowing you to pay with confidence using the world's most popular and secure payment methods in Toronto.

Privacy

Our  furniture store respects the privacy of our customers and will not share or sell any personal information collected during the purchase process.

Price Matching Policy

At Furniture Box, we strive to offer our customers the best value for their purchases. As part of our commitment to providing competitive pricing, we offer a competitor's price protection policy. Here are the details:

 

 

1. Eligibility: The competitor's price protection is applicable to identical products available from our recognized competitors. The product must have the same brand, model, size, color, and specifications.

2. Timeframe: The competitor's lower price must be valid and advertised at the time of your purchase from us. We do not offer retroactive price adjustments.

3. Verification: To request a price match, you must provide proof of the competitor's lower price. This can be in the form of a current advertisement, website link, or any other official documentation.

4. Exclusions: Our competitor's price protection policy does not apply to clearance sales, closeout items, liquidation sales, limited quantity offers, bundle deals, special promotions, or pricing errors made by competitors.

5. Process: If you find a lower price from a recognized competitor, please contact our customer service team on support@furniturebox.ca within 7 days of your purchase. Provide them with the necessary information and proof of the competitor's lower price.

6. Review and Approval: Our team will verify the information provided and review the competitor's price. If it meets all the eligibility criteria, we will adjust the price of your purchase accordingly.

7. Refunds or Credits: Depending on your original payment method, our Furniture Store we will issue a refund or credit for the difference in price. This will be processed promptly and in accordance with our standard refund procedures.

 

 

Please note that our competitor's price protection policy is subject to change and may have specific terms and conditions. We reserve the right to refuse price matching requests that do not meet the outlined criteria or fall within the specified timeframe.